Q1: How do we place an order?
A1: Please kindly send us an email specifing the vape cartridge model, quantity, color or other specification to place an order.
Q2: How do we make the payment?
A2: We accept Paypal, Western Union, Bank wire,etc.Please do only pay to our official account.
Q3: What’s the delivery time for vape Cartridge?
A3: Sample order: 2-3 working days;Bulk order: 3-7days working days after payment.
OEM order depends on requirements.Usually 15 working days.
Q4: How would the vape cartridge be shipped?
A4: We ship via DHL, UPS, Airshipping normally.
Q5: Is OEM/ODM available?
A5: Yes, it’s available. We have over 10 years’ of OEM&ODM experience, which makes us more professional. For details, please kindly contact us.
Q6: What’s the warranty for the purchased Cartridge?
A6:Usually we’ll replace the broken vape cartridges for free in the next order for little quantity defective ones,if much more quantity,we need customers ship back to us to check out the issue and solve it.
Q7: Can you do packages too?
A7: Yes,need customers send us package design files,then we’ll send to our printing factory,if you need empty template file,we can offer too.
Q8: Do you have branch offfice in US?
A7: Yes,as currently we main do US market,so we have branch office at Los Angeles.
Any other more questions,welcome to contact us.